B & W designed the ultimate solution for the gooseneck trailer in 1991. Rather than a welded-in ball with plates in the bed of your truck, B & W realized that you could have a Turnover Ball hitch, that would "flip" under your bed when not in use. This is done by cutting a 4" hole in the bed of the truck to accommodate the hitch ball, while the mounting system is attached neatly beneath the bed. Turnover ball gooseneck's are made for every full size pickup truck on the market today, so there is sure to be an application for your truck. Every component is designed with durability and convenience in mind, so installation is a breeze and the hitch comes complete with a lifetime warranty.
Hi, I’m Sam Memmolo. Well today we are going to install a B&W turnoverball hitches.
Now I’m going to give you a few tips to try to make your job easier and make things go better with the customer.
Now when you take the customer truck in, these trucks we are going to use today, 50-60 thousand dollars.
They represent a large investment so people care about their trucks.
Protect them. When you take them in, put a steering wheel cover on,
put a seat cover on and also put something over the floor mats to protect it
and keep them nice and clean.
When the customer brings the truck in, take the time to sit down with the customer and explain what the installation going to involve.
Including that 4 inch hole your going to put in the bed.
When the job done, before the customer comes back, make sure there no marks or dirt on it.
Might be a great idea to give it a quick bath, that always impresses the customer and makes your job a lot easier.
When the customer comes in to pick up the vehicle, again, review the installation, overall the way the thing works
and especially how the hitch handle comes out and locks.
A lot of people never find that out, you’re the one person who can operate the B&W turnoverball hitch.
The next thing is the warranty card, the limited lifetime warranty.
The other thing you can do for your customer is sit down, fill out with them and offer to mail it for them.
Another good service from your shop to the customer.
And of course it also has the gooseneck hitch operating instructions.
You tear this off, put it in a envelope, give it to the customer and let them put it in the glove compartment.
Now we are ready to do the installation. Before you do the installation, make sure you got all the right tools.
Again you’re a professional installers, you’re probably all set in that department.
Remember lay out the kit and read the instructions from top to bottom.
Especially if it’s a hitch you haven’t installed yet.
Now of course what you want to do is remember B&W offers you technical support by the way of the internet or by a tool free phone number.
Just remember to pay particular attention to whether your installing this hitch in a short bed
or long bed pickup truck and always measure twice maybe three times before you cut.
Short bed trucks have become very popular towing vehicles, matching up the right trailer and truck can be confusing and your customer will look to you to be the expert.
Pick the time to discuss what type of trailer your customer going to be towing
and explain potential turning clearance issue associated with short bed trucks.
Further explain the importance in having the ball place in forward of the axle to insure adequate weight on the front tires,
providing safe breaking and steering control.
And don’t forget to mention some of B&W short bed solutions like the gooseneck extender.
Let’s get to work on installing this hitch.
